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Access Technology Help Desk

Georgia Assistive Technology Users Help Desk (AT Help Desk)

A Task Force of the Empowering Blind Independence Initiative

404-500-9082

email: Help@tfebi.org

The Georgia Assistive Technology Users Help Desk (AT Help Desk) provides technology troubleshooting support for Georgians who are blind or have low vision.

The Help Desk is available Monday through Friday via phone to assist callers with questions related to assistive and productivity software.

Support includes, but is not limited to:

👁️ Screen reader software (JAWS, NVDA, Windows Narrator, VoiceOver, and TalkBack)
👁️Magnification software (ZoomText and Windows Magnifier)
👁️Fusion
👁️Microsoft Office Suite
👁️Google Workspace

*Please note that the AT Help Desk does not provide troubleshooting support for
hardware issues involving PC or Mac computers, iPhones, or Android devices.

Assistive Technology Resource Contact Info

Freedom Scientific

Hours: Weekdays 8:30AM – 5:00 PM EST 
Phone: 727-803-8600
Email: support@freedomscientific.com

Microsoft Accessibility

Hours: Monday to Friday from 5 AM – 9 PM, Saturday and Sunday, 6 AM – 5 PM (PST) 

Live Video Call Link
Phone: 1-800-936-5900

Google Accessibility

Phone: 650-417-9257

Samsung Accessibility

Phone: 972-761-7123

Apple Accessibility

Phone: 877-204-3930

Comcast Accessibility

Phone: 855-270-0379

Email: accessibility@comcast.com

Amazon Accessibility Customer Service

Phone: 888-283-1678

Be My Eyes (Online Contact Form)

FAQs in Access Technology

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